At Elemza LLC, we strive to deliver your order promptly and securely. This Shipping Policy outlines our fulfillment practices in alignment with U.S.   E- Commerce standards and Google Merchant Center requirements.

1. Processing Time 

Orders are processed within 1–2 business days after purchase.
Please allow for slight delays during high-volume sales periods or holidays.

2. Shipping Methods & Cut‑Off Time

  • Estimated delivery time: 3–4 business days (U.S. only)

  • Orders placed between 9:00 AM -6:00 PM EST, Monday to Friday, are processed the same business day. Orders placed after cutoff will be processed the next business day.

3. Shipping Rates

  • Free Standard Shipping on all orders shipped within the United States.

  • No expedited or overnight shipping options currently offered.

  • No international shipping at this time.

4. Order Tracking

Once your order has shipped, you will receive an email with tracking information. You may track your package via the carrier’s website to monitor its status in real-time.

5. Address Accuracy

Please ensure all shipping information is accurate at checkout. Elemza LLC is not liable for delays, misdeliveries, or additional costs resulting from incorrect or incomplete addresses submitted by the customer.

6. Order Modifications & Cancellations

To cancel or change an order, contact us within 24 hours of placing it. While we’ll do our best to accommodate, we cannot guarantee changes once processing begins.

7. Lost or Damaged Packages

If your shipment is lost, stolen, or arrives damaged, contact us immediately. We will work with the shipping carrier to investigate and provide a resolution, which may include a replacement or refund.

8. Shipping Settings Compliance

All shipping details, including handling time, transit time, and service levels, are accurately reflected in Google Merchant Center to ensure policy compliance and delivery transparency.

9. International Shipping

We currently only ship within the United States. Any international orders placed in error will be canceled, or if processed, the customer will be responsible for any return shipping or customs-related costs.

10. Shipping Policy Accessibility

Our Shipping Policy is:

  • Clearly available in the footer of elemza.store

  • Displayed on checkout pages

  • Integrated into our Merchant Center settings

This ensures full compliance and transparency for all shoppers.

11.Contact & Business Information

Business Name: ELEMZA LLC

Phone: +1 (770) 369-5733

Email: support@elemza.store

Address: 4810 White Lake Dr NW, Acworth, Georgia 30101, United States

Business Hours: Monday to Friday, 9:00 AM – 6:00 PM